Over 28 years ago, two friends had a
vision—to found a company for hairdressers—one that would provide tools of
success for hair care professionals and educators, their salons and the entire
beauty industry. It all began in 1980, when John Paul DeJoria and Paul
Mitchell first decided to launch their professional hair care system around a
revolutionary new styling method—hair sculpting–and a revolutionary new styling
product—Hair Sculpting Lotion. They established a partnership with a
borrowed $700.00 which eventually became known as John Paul Mitchell
Systems. The two partners began marketing their products under the brand
name Paul
Mitchell, as Mr. Mitchell was the hairdresser of the two.
Initially, John Paul Mitchell
Systems faced many challenges. According to Mr. DeJoria, “We should have
gone bankrupt perhaps 50 times during the first year.” Resources were so
limited that the Paul Mitchell brand’s now-famous black and white packaging was
a result of not being able to afford color ink. At one point, the company
consisted of a post office box and an answering machine with a female friend
(with an English accent) producing the message recording to convey that there
was, indeed, an "office."
However, the partners had a unique
and winning strategy—a company-building plan that stemmed from their
convictions. DeJoria and Mitchell traveled extensively to conduct no-cost
product demonstrations for salon owners. They guaranteed salon owners
would sell all products purchased; if they didn’t, they could return any unsold
products for a full refund. Such practices represented a first for the
hair care industry, and eventually led to John Paul Mitchell Systems becoming
one of the fastest growing privately-held companies in the United States.
Tragically, Paul Mitchell died of pancreatic cancer in 1989. Under
DeJoria’s leadership, however, the company continued to grow to one of the
largest in history.
The two partners’ dream has
flourished. Today, John Paul Mitchell Systems has annual salon retail
sales approaching $900 million. The company currently produces over 90
products (including the brands Paul Mitchell, Modern Elixirs, Tea Tree, and
Paul Mitchell Professional Hair Color). All John Paul Mitchell Systems
hair and skin care products are manufactured within the United States.
John Paul Mitchell Systems products are sold through 25 distributors within the
United States to approximately 100,000 hair salons and schools.
Internationally, John Paul Mitchell Systems works with distributors in 81
countries that supply thousands of hair salons.
John Paul steers the company
according to its original vision. Despite hugely lucrative offers from public
corporations to purchase John Paul Mitchell Systems, John Paul refuses to sell
the company because of the initial vow he took to stand by the professional
beauty industry. Since no public corporation can guarantee it will market
John Paul Mitchell Products exclusively through salons, for John Paul—selling
is simply not an option.
© 2010 John Paul Mitchell Systems,
Inc. All Rights Reserved