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POLICIES & PROMOTIONS

NEW CLIENTS

As a new client you will receive $10 off your first color service or $5 off your first cut ($28 or above).

REFERRALS

We love referrals! Refer a friend or family member and you will receive $10 off your next service! Your referral will also receive $10 off their first service of $30 or more.

SERVICE ADJUSTMENTS

We want to ensure our guests leave feeling confident in their new look! If you feel you aren't 100% satisfied with your service, give the salon a call within 2 weeks of your appointment and we will fix it for no additional cost.

CANCELLATION POLICY

We get it! Life gets busy and things come up. Willow Salon requires a 24 hour cancellation or reschedule notice. In the event that you need to cancel within the 24 hour period, a 50% service fee will be charged to the card on file. Our salon sends one or more of the following to confirm your appointment: text, email, or phone call. Appointments not confirmed by the client are subject to being cancelled or rescheduled.

 

No call, no show appointments will be charged the full service price.